Cancel a purchase without an account

You have the right to cancel your online purchase within 14 days of receipt without giving a reason. The eligible orders are listed below.

The online right of withdrawal applies to consumers. Are you a business customer? Please contact us for processing.

Ordered without an account? Enter your order number and e-mail address. You will receive an e-mail to confirm your cancellation. Creating an account is not required.

Do you have an account? Log in